Come grow with CubeSmart.
Teammates wanted. Inspire within.
CubeSmart is a $6 billion NYSE-traded real estate investment trust whose mission is to simplify the organizational challenges created by our over 1,000,000 customers’ many life events with innovative solutions and genuine care.
Our single most important goal is to provide exceptional service to our customers who need us.
Whether you want to grow your career at an incredible company or are specifically looking for full-time self-storage employment opportunities, we’re glad you’re here.
And, yes: we’re hiring! Available now:
We have more than…
100
Stores
3019
Teammates
163
Available opportunities
and counting…
So what’s inside a career at CubeSmart?
Team
Environment
Customers
Neighbors
” I am new to the self-storage industry and have been so impressed by the dedication of all my new teammates. It is the people who have made my experience so positive. They are passionate about their work and are focused not only on their individual success, but that of the entire company.
The culture at CubeSmart is genuine and evident in each teammate’s positive attitude and passion for the company and its employees’ success. CubeSmart has created an atmosphere for people to excel, take pride in their work, their fellow teammates and the customer.
I feel very lucky to be working for an industry leader whose senior management is respected by the investment community and genuinely cares for its teammates and customers.
—Mirek N., Director of Acquisitions
Not all jobs (self-storage or otherwise) are created equally: CubeSmart teammates strive to make our customers’ lives easier with innovative self-storage solutions, award-winning customer service, and genuine care. And we work together, as a team, to make fellow teammates’ lives easier, too. It’s what elevates a career at CubeSmart above other jobs–storage, retail, customer service, corporate… you name it.
We’re proud of how our opportunities stack up amongst others. Here are five peeks inside what it’s like to work at CubeSmart.
You count.
As a CubeSmart teammate, you’re empowered to build your career with training and experiences you can’t find anywhere else. Whether your career at CubeSmart starts at a self-storage property, our call center, or CubeSmart’s headquarters, we support each teammate with solutions to grow their careers with us. And when you as a teammate can feel how much you count, it makes it easy for our customers to feel similarly.
“At CubeSmart, I have a feeling of true ownership while running the property. I serve with passion and eliminate barriers to ‘yes’ because they trust me to do my best. I am able to be there for my customers because of CubeSmart.
—Valerie M., General Manager
You’ll get real growth opportunities here at CubeSmart.
We’re a growing company–arguably the strongest in our industry–and that creates lots of opportunities for you to do work that means something. We’ll give you the opportunity to stretch, learn new skills, and truly make a difference. We not only provide training to do your job well, we give you the skills and support to become the best teammate you can be.
Our teammates serve with passion, and we believe in investing in them and their professional growth. We provide opportunities for internal promotion and advancement across departments in our stores, our call center, and our corporate office. We provide extensive training for teammates including onboarding, online learning, as well as the opportunity to obtain and maintain external certifications.
To continue to be a successful and rapidly growing company, we must hire talented people like you. And we’ve created best-in-class recognition and benefits programs because talented teammates like you deserve the best.
Example of a CubeSmart career path:
“My favorite part of my CubeSmart experience has been the opportunity for personal growth. While working as a property accountant, I have learned new skills and have been given opportunities to take on exciting challenges. I have the chance to work with teammates from every part of the business to achieve the same goals and make CubeSmart a success.
—Morey R., Property Accountant
You can be your best self every day at CubeSmart.
The energy you’ll feel every day from your fellow teammates will truly set your experience here apart from anywhere else you may have worked. When you know your fellow teammates genuinely care about your success, it’s natural for you to genuinely care about the people you help in their time of self-storage need.
Here at CubeSmart, you won’t just provide storage space; you’ll provide peace of mind. Our customers choose us because at CubeSmart, it’s what’s inside that counts.
And in your career at CubeSmart Self Storage, you’ll feel it, every day: it’s what’s inside you that counts.
“Everyone at CubeSmart wants to see me exceed expectations. I’m always up for a challenge, and this job makes me challenge myself every single day. I work harder at CubeSmart than I ever have before because of the shared values and goals of our teammates, who welcomed me into the CubeSmart culture from day one.
—Jenn J., Sales Center Representative
You’ll be a part of an award winning culture at CubeSmart.
We say our teammates are the heart of CubeSmart, and we mean it. We strive to have everyone and everything from leadership, processes, training, awards, and our overall culture to be as engaged, and as engaging, as possible. Don’t just take our word for it – we were recently named one of the 50 Most Engaged Workplaces in North America by Achievers, an Employee Recognition and Rewards platform. This annual award recognizes top employers that display leadership and innovation in engaging their workplaces; join us and see for yourself.
You’ll get recognized when you WOW! at CubeSmart.
At CubeSmart, we foster a culture of teamwork, collaboration, and recognition, so we reward teammates who provide exceptional customer service and go above and beyond their responsibilities through a variety of recognition programs such as:
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Daily Recognition
Through an online company-wide platform, teammates all over the country can recognize each other for successes, achievements, birthdays, anniversaries and WOW! Service.
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Quarterly and Annual Recognition
“All Star” is the highest level of recognition at CubeSmart. Teammates are recognized for their commitment to WOW!ing our customers and exhibiting our company’s values. All Stars receive a plaque, a choice of prize, and a monetary bonus.
CubeSmart was named among the Healthiest Employers of Greater Philadelphia by the Philadelphia Business Journal.
You’ll get great benefits at CubeSmart.
Your well-being is extremely important, so even if you don’t achieve All Star status on day one, the rewards of working here go beyond the basics. Here are some of the top benefits CubeSmart teammates enjoy:
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Non-Traditional Retail Hours
Our retail teammates don’t work evening hours and are compensated with paid time off for major holidays.
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Base Salary Plus Bonus
You have the power to directly impact your earnings.
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Paid Time Off
Vacation, holidays, and paid sick time; we believe in work-life balance.
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Generous Health Benefits
You’re eligible for medical, dental and vision healthcare options allowing you to choose coverage that’s best for you; CubeSmart pays a generous portion of premiums (even on family coverage).
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401(k) Retirement Plan with Company Match
We’ll help you plan for your future.
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Short-Term Disability Program
This company-paid program provides a safety net if you need it.
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Tuition Reimbursement
We’ll help you develop your skills and advance your career.
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Storage Discounts
Teammates are eligible for special discounts on our storage spaces.
“Not only does CubeSmart offer employer matching on your contribution to the 401(k) Plan, they provide education to help me make informative decisions.
—Brian H., Teammate since 2007
“CubeSmart reevaluates its health plans on a yearly basis to provide their teammates with the best options possible.
—Kathy M., Teammate since 2010
“Through a dedicated Wellness Program, Financial, Lifestyle & Educational seminars, CubeSmart teammates are on the fast-track to achieving total satisfaction both at work and in their personal lives.
—Jess H., Teammate since 2009
“When I needed advice about life situations I was going through, I was able to call the Employee Assistance Program that CubeSmart offers. The plan offers Legal & Financial, Lifestyle & Fitness Management, Education and Dependent Care & Care Giving. It was extremely helpful!
—Donna P., Teammate since 2009
It’s our team that counts.
CubeSmart is unlike any other employer for many reasons, but none as distinctive or powerful as our people. We refer to our people as teammates because collaboration towards shared goals defines our workplace. We truly are a team.
When you join our team, you’ll join a proud, dedicated, and award-winning team in your career at CubeSmart. Every day you’ll experience–and help create–an inspiring and collaborative environment. And you’ll find support from great training, a competitive compensation package, and fellow teammates who build the open culture–a culture that appreciates individual differences.
Speaking of which: we’re firmly rooted in a culture of mutual respect. You’ll join an entire support system of teammates dedicated to bringing our values to life in everything we do. We create a sense of security through open and transparent communication and collaboration. We work together to grow the company, serve our customers, and deliver results. We inspire confidence through positive interactions and a deeper level of caring among our teammates and with our millions of satisfied customers.
Members of the CubeSmart family value the diverse strengths, backgrounds, experiences, and identities that fellow teammates bring. We recognize that age, race, gender, national origin, sexual orientation, physical ability, thinking style, and background bring richness to our work. Promoting an inclusive workforce help us make better decisions. The bottom line? We’re welcoming, reliable, helpful, positive, attentive, and caring to our customers and to each other.
That’s why we recruit people like you: people whose instinct is to approach challenges with helpful, positive solutions. At any given moment, CubeSmart teammates can be seen or heard going the extra mile to brighten each other’s day. In the end, the positivity is contagious. Our WOW! service culture thrives on this, and we have the smiles (and trophies!) to prove it.
“I had no previous self-storage experience before CubeSmart, but I was still welcomed with open arms. The support you receive from all levels is exceptional. The executive team guides with strong principles that promote ethics, our values and mission. It’s also rewarding when you have the freedom to reach out to anyone from upper management, knowing that they are open to ideas and committed to doing the right thing for their employees and customers.
—Mia A., District Manager
It’s our stores that count.
You’ll be delighted when you get to work each day and enter the bright, clean, organized world of CubeSmart. One walk through the hallways and it’s clear: we take pride in our self-storage facilities. Clean, modern lines meet an abundance of natural light because we invest in and maintain the best properties in their markets. This is a place where chaos is out of sight and out of mind. Our investments to make sure the space in which you’ll work each day is inspiring lets you know you’re worth it.
Nice CLEAN climate controlled storage with great security. The staff was friendly and did whatever to accommodate me due to the fact I no longer live locally. I would definitely recommend this storage. You are in great hands!
It’s our customers who count.
If you thrive on making a difference in people’s lives, you will truly love being a member of the CubeSmart team and experiencing the unparalleled training we provide to help you bring out your best.
Any CubeSmart visitor will tell you we make it a point to enthusiastically greet everyone who arrives at our doors. Our customers often come to us in the midst of stressful changes. We get to know them so we can better understand their needs. We can’t solve all their problems, but we can show them kindness, provide an exceptional customer service experience, and do everything we can to help. We shake hands. Smile. Listen well. Every action exudes genuine care.
We treat our customers how they want to be treated. So we work hard to deliver customer service so unexpectedly good it’s called WOW! Because when it comes to making our customers’ lives easier, it’s service that counts.
It’s what’s inside people like you that makes the difference on days that are often stressful and fraught in the lives of our customers.
You have the ability to care deeply about the things that matter to our customers. Because of your empathy, our customers will trust us to care for what they store. As a teammate, you’ll put your heart into honoring that commitment. The definition of our culture–we call it WOW!–is to “surprise and delight customers by always giving more than expected!” We teach dedicated classes on our WOW! customer service philosophy and culture which allow all teammates to learn who we are and how we live our values at CubeSmart in a fun and engaging atmosphere.
A little positivity can go a long way, and our Customers express a great deal of gratitude for the efforts we make.
Because our full-time store and call center teammates create an atmosphere where customers find the solutions they need, we’re the most trusted self-storage company in America.
I absolutely love going to my storage facility! The manager is very friendly and professional. He keeps the place clean and safe. It gives me peace of mind to know that my belongings are well guarded.
Stevie® Awards for Sales & Customer Service
- People’s Choice Stevie Award for Favorite Customer Service (2019, 2018, 2017, 2016, 2015)
- Front-Line Customer Service Team of the Year (2018 Bronze Award)
Contact Center of the Year (2019 Bronze Award, 2018 Bronze Award, 2017 Bronze Award, 2013 Gold Award) - Customer Service Department of the Year (2017 Silver Award, 2015 Gold Award, 2014 Gold Award, 2013 Gold Award)
- Customer Service Training Team of the Year (2013 Gold Award)
It’s our neighbors who count.
From Addison, Illinois to Winter Park, Florida; from Boston, Massachusetts to Yolo, California and all points in between, CubeSmart and our teammates are responsible and respectful members of the communities in which we reside and operate and the world in which we live.
We know it’s our responsibility to not only serve our customers and teammates, but also the communities in which we operate. And because our retail stores are located across a diversity of neighborhoods, we believe that attracting, developing, and retaining people who reflect the diversity of our customers is essential to our success. CubeSmart supports its teammates, customers, investors, and partners–from every neighborhood and every nation.
Our commitment to community service is beneficial for the people who need us, the teammates who work here, and the communities in which we work and live. We have a responsibility to the communities that support us.
We are proud to be involved with numerous local charities and fundraising events throughout the year. Teammates dedicate their time and energy to create positive change in their local neighborhoods by volunteering or supporting fundraising events of varying size and focus.
(Tomorrow counts, too.)
Being a member of the community means also being aware of our environmental impact on it. CubeSmart supports continued growth in sustainability programs and eco-friendly initiatives. Through our ongoing partnership with American Forests’ Global ReLeaf Program, customers who rent a storage unit with us have the option to indicate that they want CubeSmart to plant a tree on their behalf. CubeSmart has planted more than 90,000 trees since 2010, keeping 450 tons of pollution (e.g. dust and ozone) out of the air every year as well as storing 2,200 tons of carbon in the trees’ trunks and limbs every year.
CubeSmart is committed to growing sustainability programs and eco-friendly initiatives. In addition to our partnership with American Forests, these initiatives include:
Paperless
Our lease agreements are shared electronically instead of in paper form.
Recycling
At our stores and in our corporate office, we recycle either through single stream or multiple containers.
Alternative Energy
Solar panel systems are installed on many of our buildings.
Find yourself at CubeSmart Self Storage.
Your career here begins with one of the CubeSmart jobs linked below: