Reserve a Unit
10 feet by 23 feet Storage UnitLarge 10'x23'*
10 feet by 23 feet Storage Unit10'x23'* Storage Unit
- Climate Controlled
- 1st Floor Access
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
1851 Madison Ave 300
Council Bluffs, IA 51503
Office Hours
Monday–Friday: 9:30 AM–6:00 PM
Saturday: 8:30 AM–5:00 PM
Sunday: Closed
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Pay Online: Our facility accepts online payments to save you time.
- Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
- Elevators On Site: Simplify the process of storing your belongings with multi-floor access by elevator.
- Remote Access from App Open facility gates, doors, & elevators from the CubeSmart mobile app.
1851 Madison Ave 300
Council Bluffs, IA 51503
Office Hours
Monday–Friday: 9:30 AM–6:00 PM
Saturday: 8:30 AM–5:00 PM
Sunday: Closed
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal with a no-commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM
Saturday: 8:30 AM–5:00 PM
Sunday: Closed
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Jerry Moras
December 28, 2024
Chuck Mabbitt
October 14, 2024
Nice clean and good staff
JULIE FULKERSON
October 5, 2024
Derek
August 28, 2024
The interior ones were clean and the price was affordable. The manager that I dealt with was friendly and responsive to questions.
TESSA T
August 11, 2024
Safe, clean & super convenient. Staff are very helpful.
Kenisha McKnight
June 27, 2024
Wonderful and terrific and truly helpful
Laura Castillo
June 8, 2024
GLORIA Eilenstine
June 2, 2024
Carolyn Rexford
May 11, 2024
Any problem that came up was taken care of very quickly and efficiently
Lisa Cozad
May 4, 2024
I was looking for a storage at a good price. I shopped around and found CubeSmart to be the best value for the size I needed. The process to sign up was very easy and they have reached out to me a couple of times. Very friendly customer service.
Brian Smith
April 18, 2024
Buck Christensen
April 10, 2024
I've sent two messages and a voicemail over the past week regarding an upcoming 20% rate increase, but haven't heard back. If you're looking around for a storage unit, the rates elsewhere are much more reasonable. Plus, this company no longer appears to provide customer service.
Angie Davis
March 7, 2024
Decent place to keep your belongings. Lift was never fixed during the duration of my use however.
Marisol Orosco
February 5, 2024
Customer service is excellent!
Carla Borgaila
February 4, 2024
Great location, safe, frequent rate increases.
Mark Dix
February 1, 2024
Facilities need updated and monitored better. Our locker was broken into and items stolen last year. Gate wasn't closing for a couple days which means anyone can come in and out without a code.
Lindsay Wilson
January 26, 2024
Got in quickly, staff was very friendly and helpful!
Megan Marlow
January 19, 2024
The young lady that helped me on Jan. 18th was so sweet & extremely helpful. She definitely made the experience of getting everything set up for my rental very enjoyable & very easy.
Polly Zant
December 30, 2023
Easy move in an awesome welcome packet
Mr DecoJac
December 19, 2023
Great experience over the year plus. Amazing people! Would definitely recommend!
Shyanne Fairchild
December 9, 2023
Wish the prices didnt go up
Birgit Ream
November 14, 2023
Clean storage unit, friendly staff.
Justin Swanson
November 9, 2023
Have nothing but good things to say about this place Tina at the front desk is super nice and I will most definitely be back !
Robert Lee Smith
October 6, 2023
Very good attitute very nice tina goes above and beyondb very helpful
Jonathon
October 5, 2023
The first storage unit I reserved was a lot smaller than I originally thought, but the lady showed me another that worked for my stuff and the process was smooth
Lee Wallace
October 5, 2023
Very Helpful
Lisa Crouse
September 15, 2023
Tina is amazing. Outstanding customer service. You should give her a raise so you don’t lose her you’ll be hard pressed to get another as good as she is.
Aaron J Roberts
September 12, 2023
My experience was that I don't think it's very secure there I don't like the fact that the gate doesn't work and it doesn't seem like there's a lot of people around there I think it could be more secure and the prices are a little high for the storage units that's my thought on the place.
Greg Speck
September 8, 2023
Tina made my move in very simple. Great friendly personality and knowledge about the business. Would highly reccomend.
Sam
September 1, 2023
Manager Tina is Awesome! Is definitely a professional manager. She is also one of the best people. You will ever meet. CubeSmart is very lucky to have her.
Rebecca Saunders
August 28, 2023
My unit has a leak. I am outraged that I am paying almost 300 per month to have water leak on my items
Sarah
August 26, 2023
Very satisfied choosing CubeSmart for storage. Jenny got us all setup and she was very nice and very helpful and made the process really easy. My unit is close to the door and they have carts you can use. I accidentally didn’t lock my unit properly one day and was given a call by the office to let me know which is very reassuring! Code access & open during normal business hours. Very reasonably priced. I highly recommend this place!
Barb Ziegler
August 25, 2023
Appreciated Tina who was manning the desk. She walked me to my unit - I still got lost! She was personable and enjoyable. The unit was cleaned of all yuck. The facility is older so pristine isn't something you should expect. The signage to find the place is grossly undersized. Overall yes, I'd rent again from CubeSmart.
Brenda Dresen
August 15, 2023
Easy rental on line and on the phone. Great discount.
David Berry (Dave)
August 5, 2023
Very friendly knowledgeable staff. I had one payment issue the whole time I've been using CubeSmart's services. One 90 second phone call later, Tina had this issue resolved. I would recommend CubeSmart to anyone needing a storage unit. Very clean place.
Rebekah Smith
August 1, 2023
Joshua Smith
July 28, 2023
Tina has been great to work with during the transition from our previous storage company to CubeSmart! They are lucky to have her and my wife and I highly recommend them.
wesley yanna
July 26, 2023
Excellent customer service from Jenny,Jordan and Tina. Always friendly! Thanks CubeSmart!
Amanda Coleman
July 26, 2023
The people here are amazing! Jenny, Tina, and Jordan all made the experience fun!! With a staff like this I know my belongings are safe!
CJG
July 12, 2023
The lady at the front desk was very welcoming, helped me find a unit that worked for me and made me feel safe.
Cady Tebedo
June 22, 2023
Easy to sign up, customer service was very understanding and polite.
Billy Sidzyik
May 2, 2023
Great storage unit to use
carol ray
May 2, 2023
I was able to get a storage unit with Affordable Storage with no problem at all. Lady that helped me on phone and the Lady when I went to sign contract was very nice and helpful with the whole process. And it was Affordable. Thank you for your kind help. Carol
Justin Montello
March 29, 2023
Very helpful staff. Ethan was specifically so. Great facilities. Reasonable rates. Good location. I’d recommend them.
Desiree Meyer
February 2, 2023
Ethan is very helpful. Would highly recommend storing your items with them!
jess rexroad
February 1, 2023
Ethan does a great job! If you have any questions, he has the answer! ??
LeAnna Mann
December 30, 2022
I was greated with a big smile by AF storage rep upon entry. Ethan was very informative and pleasant. We took a tour, look at a couple options, and it was a given that this was going to be a safe place for my belongings. It made me feel good to know their facility is very clean and Secure. ??Highly recommended??
Mandy Conway
December 30, 2022
Very helpful and friendly staff. Extremely easy to work with, made things easy to understand and quick to get things set up. Storage units are spacious and clean.
Cory McKee
November 18, 2022
Friendly staff and provide great service!
Brian Major
September 15, 2022
Excellent service
Laura Strong
September 10, 2022
So I loved how nice everyone was when I signed the lease, however the reason for the 2 star rating is that I fell behind on the payment for a few days so I was locked out which is understandable. However I caught the bill up before business hours on Friday 9/9, when I went to storage later that day while my password and keycode worked at the gate nobody had removed the second lock on the unit before the office closed for the weekend, so I am now locked out of my unit until Monday 9/12 and I feel that never should have happened. The second lock should have been off by the end of the business day after I made the payment Friday. The only exception to that in my opinion is if I didn't make the payment until late in the business day Friday but I made it before the office even opened.
Anthony Pech
August 30, 2022
Nice storage units and friendly staff
Tonette Muell
August 14, 2022
It's a good place to store things. Clean, friendly and secure.
Shelby Maeder
August 10, 2022
Elizabeth Evans
June 21, 2022
Greg Dayton (Grglend)
June 6, 2022
Wayne Duranceau
May 17, 2022
Nevaeh was very helpful and explained how things there worked very clearly. The office was extremely clean and well maintained. Our unit was very easy to locate. I feel that my things will be safe and secure until I go get them. Did seem a bit pricey.
Heather Bowen
May 2, 2022
Elizabeth Evans
April 29, 2022
Always friendly people s they continue to find good deals and best rates! Keeping it affordable for the family!
Kaitlyn Banks
April 26, 2022
I honestly wish I could give a better review I used affordable family storage 4 times in the last 7 years I was very pleased with the first 3 times using the place. I was welcomed professionally and it was very clean and a comfortable experience. Unfortunately this last 4th time visiting to get a unit I didn't feel very welcomed by the gentleman at the counter, or was completely comfortable with my belongings. Considering noticing a huge mice/rat problem ?? ?? ?? first unit I was shown had two in the unit and walking through to see another unit I notice two more. Taps are everywhere. But in my book that's clearly a nasty unpleasant problem needing to be fixed for a better welcoming experience and a customers review.
Ryan Kingery
April 8, 2022
Ethan was very friendly and professional. Answered all of our questions.
Judi Walker
April 3, 2022
Rick Ostrander
March 31, 2022
the service was great. i was taken care very quickly . the bay i rented was clean and ready right away.
Taylor Gardner
March 24, 2022
Ethan was super friendly and helpful. Affordable rates, cheap renters insurance, easy access, and secure code protected storage. Highly recommend if you’re looking for a climate controlled unit.
Dustin Jacobsen
March 19, 2022
joe Stock
February 16, 2022
Units are really close together. Say this the other day I was their.
RICHARD WETTENGEL
February 11, 2022
AFS is a very welcoming place. Ethan, the facility manager, was friendly, helpful, and answered the many questions I posed. He walked me through the steps to rent a unit, actually took the time to show me differences in unit sizes, and explained in detail the facility's expectations. Very competitive prices with other storage places.
Marvin Graham
January 29, 2022
Angel Camarena
December 30, 2021
Justin Woolsoncroft
November 25, 2021
Front office were great ...q
Bonny DiBaise
November 21, 2021
Rebecca Durr
November 20, 2021
Great place for your storage. They will work with you
Laurie Wagner Reber
September 27, 2021
Suzi Creamcheese
September 26, 2021
Great price for a great sized unit. Clean and affordable. -Arielle Newville
Kim Heitman
September 25, 2021
I've been there a few times inquiring about their storage units. Both times I didn't have an appointment, just showed up, and both times the staff was super friendly and answered all my questions. I would recommend going there for your storage needs!!!
ana ledesma
August 6, 2021
Lisa Caveye
August 4, 2021
The location of AFS was right around the corner of where we are moving. Ethan quoted me prices which were very reasonable. Ethan also showed me different storage sizes. Very knowlegable about the units. Helped me with opening the unit when I couldn't figure out how to open the door. Very personable young man.
Terry L Winther
July 22, 2021
terri lippert
July 16, 2021
Very helpful. Courtesy explained everything. Was able to get a unit right away.
Becky Smith
July 8, 2021
Ethan was awesome! Needed a unit at the last minute and he got us one that was big enough for me! Very secure building and clean! Highly recommend this storage place!
Wallene Rogers
July 7, 2021
Excellent experience. Everyone answered my questions and gave me all the information I needed to make my decision to use Affordable Family Storage. Highly recommend reasonable pricing.
Jeffrey Arnold
July 7, 2021
G B
June 30, 2021
They keep raising the rent on the units. I got this unit when it was originally 117$ an month which is still rather high, but the location was convenient. Now the rent has raised astronomically since I've had this unit since 2019 to 149$ a month. Completely outrageous. There are several units in the area that rent out for about 80-100$ a month, SAVE YOUR MONEY, there are much CHEAPER options with the same temperature controlled environments.
Bran Lee
June 15, 2021
ETHAN SACCO WAS VERY PROFESSIONAL AND HELPED US GET INTO A STORAGE FOR OUR FAMILY, WITH NO HASSLE!
Shawn Watkins
June 10, 2021
Great customer service. I called and stopped by with a bunch of questions and both associates I worked with were very helpful. Great experience.
Rachael Richards
May 28, 2021
The employee help me out and showed me where it was and I was appreciative
Jade Summers
May 21, 2021
They have great customer service, they help with any problem and are very efficient on fixing what ever needs done, have 2 full size storage units with them and I'm very happy I choose them.
Melissa Medley
April 26, 2021
The receptionist is courteous, friendly, and professional. The rental process was easy, their rates are very reasonable, and I am happy with the climate controlled storage unit I rented. Would recommend!
Shelley Keisner
April 23, 2021
Stephanie was amazingly helpful, answered my questions and made sure that I was taken care of. The unit was exactly what I was looking for and access to the facility is great as well as what they have for you to use to make sure your moving is a painless as possible. I totally recommend them. Oh the price was great compared to other storage units for the same size unit.
Matthew Wilson
April 6, 2021
Was a very pleasant experience renting a unit from these guys was a good deal and got half off the first months rent a win win in my book and the office women steph was helpful and nice and explained the whole process thanks guys for the help!
Payton Riche
March 28, 2021
I showed up right when the place was closing and the lady (Steph) was walking out the door to lock up the place the same time I was trying to go in. I told her I was sorry that I decided to show up last minute and without hesitation she walked right back into the building with me!! Steph was super helpful and got me all set up for my storage unit that I needed:) I was really happy that I made the decision to be at “Affordable Family Storage Unit.”
Payton Riche
March 28, 2021
big red allen
March 22, 2021
Smooth service easy access to unit clean environment steph was great and energetic
Dorothy Goodvin
March 15, 2021
I registered with Stephanie today and was most impressed with her attitude and efforts to inform me of their storage procedures and get me registered. I was equally pleased with Juana’s (not certain I have the name right) assistance when I initially stopped in to check on rental rates and availability last week.
Chels Jean
March 13, 2021
William Gamblin
March 11, 2021
James Sedam
March 6, 2021
Very helpful 5 stars for sure!!
dustin moore
March 5, 2021
The lady at council bulls was helpful and friendly and informative. I like the serives that I got. The place clean and sircure. I feel save storing my stuff.
Holly Reeks
February 25, 2021
Rebecca Kennedy
February 18, 2021
Very friendly and it's really a nice place!
Andrew Gerdts
February 12, 2021
Juana got us all set up quick and easy. Answered all my questions!
Joe Gunset
February 9, 2021
Juana was very helpful in finding a unit that would work best for me. Appreciate the service and help.
Sonya Wilson
February 8, 2021
Juana was wonder. She knows her stuff. She is pleasant to talk to. Explained everything so i could understand. I think my belongings stay, are in good hands.
Jacob Duncan
February 5, 2021
Juana was great to work with. We were able to get a great price on a simple, safe, climate controlled unit that is very easy to get to.
Raye Jones
February 2, 2021
The lady who helped me was so nice. She dropped what she was doing outside of the office just to help me. I really appreciate the time she took to explain how to get to the shed because it's inside. I couldn't have asked for a better person to help me with what I needed. Thank you so much.
Cindy
January 19, 2021
Tina & Juana really helped me out. My mom passed and I needed to store some items. Thanks for your compassion & kindnesd! My family has been abusive during this huge loss. God bless you!
Teri McNeal
January 18, 2021
Traci Cook
November 9, 2020
Sherry made the process of renting a storage room very fast!
Tim Minor
November 8, 2020
Bradley Kenealy
October 28, 2020
I can't say enough great things about this place!
Jeremy Tramp
October 1, 2020
Great storage units- clean and convenient!
Jason Driver
August 27, 2020
Well I sorry to inform other potential customers but they have been continuously raising their prices for my unit so I’d have to say that they are only here to get you I mean look at there so called “deals” they have going on now smh.
Mark Ford
August 10, 2020
J R
July 22, 2020
Wish they would cover there outside sheds
Bulldog Construction
July 21, 2020
Donnie Barksdale
June 19, 2020
Nobody returns your calls when you are seeking a refund and its hit and miss to catch someone there on site to help you.
Steven Elonich
June 15, 2020
About as smooth as having a storage unit could go. I needed one on a pretty quick turnaround, and they had me set up just a few days later. Reasonable price, nice staff, no problems.
Steve Nielsen
May 29, 2020
Very friendly and awesome staff! Would highly recommend!
Katy Giles
May 26, 2020
Great fast service.
Brooke Brewer
May 1, 2020
Vince
March 19, 2020
Great customer service. Everything well explained, and access to our unit was easy.
Mark “Sniff” Vergamini
March 19, 2020
Tomas Shippy
March 13, 2020
Annie Kohout
March 12, 2020
I would not ever recommend this place . Tina is very rude and doesn’t keep her word on anything . Promised me a certain price for a storage unit and certain move in date and on that date she (Tina )) said I couldn’t move in on that day and said she couldn’t keep the price I was quoted
Sandy Cerveny
January 29, 2020
Sheryl Renfeld
January 29, 2020
Excellent customer service. They were able to fit us in as a walk-in and we got our unit right away. Carts of all sizes make transferring the load from the car to the inside unit a breeze.
Joe Risher
January 25, 2020
Even though it was after hours, a mistake was corrected on the spot. No questions asked, just fixed. You gotta really appreciate a company where the customer still comes first, not the bottom line or the time clock.
A Pad
January 25, 2020
Koralee Welch
January 21, 2020
The council bluffs site has always been very helpful and understanding. Every time i go there all of my questions are anwsered
James Morrison
January 15, 2020
Lucy Villarreal
January 10, 2020
They’re staff is so friendly! Went to look at a unit today and was very satisfied. Definitely recommend if looking for something affordable!
Sarah S
December 29, 2019
patrick collier
December 23, 2019
Amanda Meyers
December 11, 2019
Trinity VanBeek
November 25, 2019
First time getting a storage unit. Kylie showed me the sizes so I made sure I got the right size. She was very nice to my crazy kids and made it fast and easy for me.
Maribel Mora
November 24, 2019
Awesome storage
Keith Holeton
November 16, 2019
Jennifer Ross
November 14, 2019
Heidi
October 30, 2019
Aimee Baker
October 24, 2019
Stephanie H (Stephsat)
October 16, 2019
Usually kept clean .I rent a glorified closet and I have been told that I could get a garage size base for the same money in Omaha with the same companythat there is a shortage and she be hence the higher price.
Rob Klepfer
October 16, 2019
I just rented an 8 x 15 x 8 unconditioned storage unit, close to my residence in Council Bluffs. The staff at Affordable Family Storage were friendly, answered all my questions and the process was seamless. I will be happy to refer friends and family there!
James Bookout
October 14, 2019
They were great to deal with super people.
Aleesha Norman
October 14, 2019
Josh Epperson
October 11, 2019
Laura (Laura)
October 9, 2019
Very friendly staff, remembers who you are and seem to be customer oriented. Clean facility.
C Seaman
October 8, 2019
Friendly service. I was able to receive a showing and complete paperwork to rent a unit within one hour of calling to inquire about availability. Clean facility.
Julie Brandt
October 7, 2019
The storage units are very clean and affordable. Love that there are large carts available, free of charge, to help move things from your vehicle to the unit. Kylie was very helpful and took the time to answer all our questions.
Brett Snead
October 4, 2019
Clean and professional, Kylie was great!
Nancy Hildreth
October 4, 2019
This was my 1st experience renting a storage unit. I had no idea what to expect...Affordable Family Storage was great! Kylie, in particular, is very friendly and answered all my questions and more. They have sizes and prices for everyone. Very clean. I highly recommend Affordable Family Storage and ask for Kylie!
T J Pattermann
September 27, 2019
Very friendly and helpful. Units and walkways are clean & have always been free of bugs & rodents.
Gina Sanchez
September 23, 2019
Kylie was very helpful
Theresa Kohl
September 13, 2019
Very friendly staff, explained everything so I understood
Jessica M.
September 13, 2019
Very nice facility, clean, great prices. The employees were helpful, I would definitely recommend this place to someone else.
roger smith
September 12, 2019
Great place!
Rusty Barr
September 11, 2019
Meachel Awalt
September 9, 2019
Fast, friendly and very clean
Stephanie Geraghty
September 4, 2019
Kylie was so nice and friendly to work with. She was very flexible and followed up with me several times before I rented a unit, which I appreciated. The facility is convenient, clean, and easy to navigate. We are glad they had availability. Thank you!!!
Robert BROWNING
September 1, 2019
Angela Bushman
August 31, 2019
Affordable Family Storage is great, it’s my second time renting a climate controlled unit from them. Safe and secure place.
Lisa Poulson
August 31, 2019
Autumn Adkins
August 28, 2019
Kathy Hall
August 23, 2019
Very understanding of my situation and accommodating. Outstanding customer service.
Diane Duschanek
August 23, 2019
All details were carefully gone over by Kylie with me. She was very accommodating, knowledgeable and very kind through the whole process. I appreciate that so much. Units and building was clean and well cared for.
Linda Doremus
August 22, 2019
They have great ability of paitce for me to understand and others
Harley Wilson
August 21, 2019
Kylie was so nice and super helpful. Very Happy with my choice of going there. I’m confident that my stuff is safe. Thank you so much.
Becky Feller
August 19, 2019
Kylie was very polite and helpful .Needed her cheerful self at this time in my life .I recommend this place to everyone .Thank you so much .
Magkatze
August 13, 2019
Teri Smith
August 12, 2019
Great place, friendly staff. No problems with my items being safe and secure.
Deborah Miller
August 9, 2019
Affordable Family Storage has been a safe and secure place to store my belongings. The staff was great, very helpful and accommodating. Thanks Heather for all your help!
Pam Madsen
August 7, 2019
I have always been pleased with my interactions with the staff. I wanted to switch a unit that came open after I already purchased mine and they made that switch very easy and could do all the paperwork through email. I highly recommend this facility!!
Tabbatha Cruz
August 1, 2019
They have always been very helpful and friendly with my family and me. Always worked out payment arrangements when I was unable to pay on time. The areas where the units are have always been very clean. Security is amazing. There were a couple times that my lock wasn't put back on and the staff had did a walk through noticed it and put a lock on for me.
Cherie Hauser
July 31, 2019
Cubs626
July 31, 2019
Great service from Maribel and great facility
Amber Mendoza
July 28, 2019
Lexi Adkins
July 24, 2019
Desta Roche
July 22, 2019
staff are always friendly and helpful. during a time of financial struggles they offered ways of helping my family not loose our belongings which we are forever grateful for.
Josh Allen
July 21, 2019
Israel Dowell
July 20, 2019
Very fast and friendly costumer service, was help by Rosa, did a great job of getting me in and out!
Lynette Wilson
July 19, 2019
Very courteous and helpful! I was impressed with the friendliness.
Michelle Paulson
July 17, 2019
Kylie saved my life which is MOST of my stuff in storage by being sweet and working with me to get it out before it was auctioned off because of some miscommunications. This place is great for keeping your stuff in perfect condition with indoor climate controls! 24 hour easy access with the touch of a code makes it easy to use around a busy 9 to 5 schedule!! I would definitely use them again!
Diane Mayhew
July 16, 2019
Fast and friendly service. Easy to register on line and follow up at office for completion. Very secure.
Ronda Greenfield
July 16, 2019
Kylie has been a Wonderful person to work with ... with a lot of help trying to coordinate working with my daughter that was moving from Des Moines to the Omaha area . I have a unit in Des Moines and I highly recommend Affordable Family Storage as a excellent facility to use.
Terry Bowman
July 15, 2019
We have had excellent service from Kylie at this location. She has been very helpful and patient with us in all our questions. Very satisfied with the climate control space we have.
Kristina Babb
July 14, 2019
Denise
July 12, 2019
Very clean, safe storage options. Climate control worked well for furniture. No pest issues. Great personal service introducing me to the facility. Highly recommend.
Tiffany Borgaila
July 10, 2019
Kylie was so helpful and friendly! The employees are extremely nice and the facility is very clean! I highly reccomend them!
Amanda Pierce
July 9, 2019
Haven’t moved in yet but so far service has been great. Worked with Rosa and she helped me a lot to get things set up for my move in.
Lori White
July 8, 2019
I am very happy with the service that I receive at Affordable Family Storage. Their Storage Units are Clean, gated an secured and the staff is friendly an professional. I would definitely recommend this Storage facility.
Danielle Moore
July 3, 2019
Everytime I have contact with these guys they make things very easy on me. Today I spoke with Kiley and she was very helpful updating my Information on file for me and explaining my rate changes. The women that work here are very knowledgeable on the facility and extremely polite. Thankyou AFS for make ng this experience a good one!
ANDREW Bohn
June 30, 2019
Robbi Eklow
June 29, 2019
We had stuff there in between moving out of our house and into a larger apartment. Amish dining set, rugs, books, etc. We just emptied it today, and nothing was damaged or dirty. I swept the floor, hardly anything to sweep up. It was easy to get in, good parking, and very clean. I'll store there again if I need the space! Kylie was really nice to work with!
Nicole Goodman
June 27, 2019
Jill T
June 26, 2019
I have to change previous review. This is not a secure facility. Main doors haven’t functioned in at least a year. In 3 years rent has gone from $105 to $156 and they fix nothing. They are impossible to contact and only allow auto withdraw. They will not process any over or underpayment. My door has never stayed taller than me and I’m 5’ 2”!
Amanda Wickersham
June 14, 2019
Very friendly and clean storage. The units are safe and secure. Located in a convient location right off the interstate. If you do ever have a problem they are quick to solve.
Sarah McMahon
June 6, 2019
Helpful staff and a secure location.
Daniel Ruiz
May 23, 2019
Maribel was so helpful anytime I needed something she was right on top of it and she's very professional and she knows what she's talking about and even if you need a lock cut she'll even help you with that 5 out of 5 star satisfaction from her she went above and beyond her job and even went the extra mile to help me out with my storage unit was very very pleased with her
Tyler Wardlow
May 20, 2019
Kristin Davenport
May 18, 2019
This is my 3rd time using affordable family storage. I would highly recommend them and Maribel is awesome and always super friendly and helpful.
Lori Davis
May 18, 2019
Great reasonably priced and secure storage facility. Staff is very friendly and helpful.
Mario Puente
May 18, 2019
my college friends and I are renting here for the summer and Maribel was so great and nice. The price was good and they have good promotions
Lorisa Beggs
May 18, 2019
I will be recommending this facility to all my family and It is clean and secure. Maribel was very knowledgeable and patient, she went the extra mile to make sure we got exactly what we needed in such short notice and at an affordable price.
Alan Martinez
May 12, 2019
Lindsey Vande Hoef
May 10, 2019
There are a lot of options out there for storage units but if you are in the Council Bluffs/Omaha area, I don’t know why you would go anywhere else for your storing needs. We used Affordable Family Storage 2 years ago (a small indoor unit) and had were so happy with that experience, that when it came time this summer to store all our college dorm stuff - I knew exactly where to go. Maribel was so helpful and made sure we had everything we needed when moving in last minute today. I only call one place for storage here in CB- it’s Affordable Family Storage.
Jenna S
May 8, 2019
They were easy to work with and worked with me to make sure I had space to put my stuff as soon as I needed it.
Alycia Englund
March 2, 2019
I would like to say if course everyone is nice when you first rent a storage garage they want your money. But let something unexpected come up in your life like losing you job or having time off for a death and not have the money to pay for your storage. Then you will see the true colors you will be treated poorly and you will be charged crazy late fees, lein fees, and lock removeale fees. They are very high priced one of the highest around. And i have had my stuff in my srorage for 3-1/2 years my rent has been raised four time in the last year in a half. Two of the times i was not even notified. When i questioned them about it Maribels response was we send a thirty day notice telling you we are raising the rent if you dont want to agree with the new rate you can move your stuff out. I have one if the biggest storage units out there it isnt that easy to just move all your stuff. So recently when i lost my job i reached out asking them to work with me explqining i lost my job and i get a letter telling me they are raising my rent in march, just what i needed after losing my job. My rent was 170.09 when i first rented the garage now it is up to 222.00 a month. Everyone is real nice when you are handing them money but be late on your payment and watch how quickly things change.
Emma Schwaller
February 18, 2019
Maribel was very helpful and friendly!
Stephen Miller
December 26, 2018
Descent security but a bit over priced.
Cindy Madison
December 22, 2018
Very helpful and pleasant employee! She made me feel more relaxed about getting a storage unit (LBOO)
Tony Lang
December 12, 2018
colee butler
December 11, 2018
Have many units and lock entry. Used for a couple years . Very friendly.
Kelli Rubin
December 10, 2018
Very nice people, and clean storage units.
Mark Ford
November 24, 2018
Secure. Not 24 hour access. Overpriced.
Elisia Roche
November 19, 2018
Chelsey Crawford
November 7, 2018
they are nice and helpful. Was able to find something decent and climate controlled.
Melton Nelson
November 6, 2018
Sarah Beckman
October 2, 2018
Very friendly and answer all questions asked
Dean Jones
September 27, 2018
We have just gotten a second unit here, we love the customer service here, they are super friendly, understanding and affordable, lol, I wouldn't use any other storage place!
Jamie Lainson
September 27, 2018
Maribelle was very helpful and knowledgable on the storage facility. She was able to get me a great price on storage for my prescious belongings.
jennifer miller
September 26, 2018
very understanding and so very nice and very helpful the units are so clean and I really love the prices they are cheap and extremely affordable!!!
Dezerai Renshaw
September 21, 2018
The leasing agent was great! She was very helpful and got us into a unit ASAP! Definitely would recommend!
GamerNick BNS Games
September 14, 2018
Great place to store all of your goods affordable and convenient. Great staff always friendly and helpful.
Pam Kruse
August 27, 2018
Very friendly and helpful staff. Very clean facilities. Good rates. Very secure!!
steve eller
August 25, 2018
Marvell was terrific at the cb location. No matter where I move if I need storage it'll be at affordable family storage.
Douglas Johnson
August 17, 2018
Great price and great customer service. Very convenient location.
Broxton the destroyer
August 11, 2018
super easy and affordable!
Noah Sturgeon
August 10, 2018
Great storage faciltiy at even greater prices! Never had a problem with them!
Molly Mcgee
August 10, 2018
very friendly also so understanding.always there to help. thank you for everything you do. good pricing. maribel is a sweetheart
Tara Flores
August 7, 2018
Maribel was very nice and helpful she showed us around the units and explained everything to us before we paid
Lee Kruger
August 1, 2018
dbolt sniper
July 27, 2018
Very clean and a friendly environment. Was suprised they had a unit available in the time frame i had and at a affordable price would definitely use them again. Maribel will take cafe of you just ask for her.
Aaron Patterson
July 24, 2018
Gates are always open. Front door is frequently open. Side doors frequently unlocked. People running stores in their units. Blind spots (lack of cameras inside the building) galore throughout. Light gauge chicken wire over the top of the units makes it easy for low life's to see into your unit and pick things they want. Renters beware you better have a good lock otherwise the Council Bluffs riff-raff will break into your unit. I would highly recommend going else where.
Jeff Diamond
July 6, 2018
Great place to get storage. Very friendly staff. Safe and clean facility.
Jeremy Mathis
July 3, 2018
CAUTION! We have been with Affordable Family Storage for over two years. We are leaving abroad and needed a reliable, AFFORDABLE place to store our household belongings. In the past two years, they have sporadically raised the price of our unit over four times. If we were in country, and able to move our belongings, we would have done so long ago. The price of our unit is no longer "AFFORDABLE" as advertised. They may offer a two month price reduction for new customers, but beware! Prices will go up, up, and up at the drop of a hat. It is ridiculous, unethical, and disgusting.
Lisa Wells
July 2, 2018
I love how the units are so easy to access and the facilities are clean. Maribel in the office is so helpful and very patient - even when I complicated things with multiple units and different move-in dates. Great customer service!
Lisa Overton
July 1, 2018
I would definitely recommend this place to everybody! Maribel was very friendly and answered all of our questions for us! Her prices are great and we feel very safe at the storage units. Whenever we've been there it has been clean and having carts available to haul your stuff is a big plus!
georgetta vaughn
May 21, 2018
I experience very friendly people that help you with questions and show you have the units is and how clean they are. I give affordable family storage a 5 star. this is the second time I rent from them. I will do it again when I need a storage units in Iowa.
Shirley hood
May 16, 2018
This place has changed my mind about public storage facilities. We live in a different state and needed to store our daughters dorm room items for the summer months. I had never heard of this place but it was close to the campus. The woman who helped us was so nice and so accommodating. It got busy while I was there but not once did she make me feel rushed The facility was clean and bright and... It was the best price in town! You will not go wrong with with this place. I highly recommend you give it a try.
Tabitha Kruger
May 15, 2018
My husband and I never had to rent a storage unit before and the staff made it so EASY! They took the time to explain everything to us and Maribel was just so sweet. She was willing to stay late so we could make it to the storage unit and she called to verify we would make it to the appointment. The storage unit is VERY clean, and they make it easy to navigate with their elevators and loading carts! Highly highly recommend this place.
Karolynn Sievers
May 9, 2018
I have never rented a storage unit before so I didn't know what to expect. Very friendly and helpful when I first rented the storage unit, but good luck cancelling it. I work during the hours they are open so was only able to contact them via email. No one answered my emails when I tried to cancel and tell them I had moved out of my storage unit. Also, I hope you don't mind mice in your storage unit, if you get an outside one! I have a terrible problem with mice getting in my unit. Alot of my items had to be thrown away as they were damaged by the mice that got in it. I would not recommend storing items here unless you get an inside unit.
Amy Thompson
April 29, 2018
The price and deals are what originally drew us in but once we got there the customer service was amazing and the facility is really nice too. Also, the location is super easy to find.We were able to book our unit online, sign the papers, and move in all on the same day. There was a nice lady at the front who was super helpful and answered any questions we had. We will definitly be coming back next year to store our belongings.
Angelica Mendoza
March 20, 2018
Love that it’s climate control. I feel that my things are safe because of the cameras. Very friendly, professional and personal.
First name Last name
March 13, 2018
Great company!!!
Scott Mallory
February 13, 2018
Maribel was very professional and knowable.Area was clean and looked very secure. I look forward doing busness with them!
Love Jones
February 11, 2018
Just moved to town and needed quick storage. Was able to get in right away.Very clean and affordable. Maribel is awesome!!
Victoria Villars
February 3, 2018
Very clean place! Office is right there, secure and looks nice. Unit was easy to rent. Maribel was very pleasant on the phone and when we arrived to get the unit she was so professional and explained what we needed to know and showed us the unit. Would highly recommended!
Walter Nurton
January 9, 2018
The staff is friendly and very helpful. The office area is well kept. It appears that the units are secure and well monitored.
Laurie Wake
December 18, 2017
Nice,clean units. Very professional,knowledgeable, helpful staff. Affordable as well. Defiantly recommend.
Merlin Norris
November 20, 2017
Clean convenient storage units
Lisa L.
November 17, 2017
The staff is very friendly and helpful! Maribel was so friendly on the phone when I initially called for information that I didn't even call anywhere else. The unit was clean and secure. I'm glad this is the place I chose for my storage needs.
Cally Bitterlin
November 7, 2017
Friendly staff, very helpful. Extremely clean and secure units. Good incentives for signing up for autopay. Maribel was exceptional and made sure my code and lock were in working order before I left.
Jennifer Herndon
October 31, 2017
I have a unit here at affordable family storage and they are always super helpful, friendly and low rates, temperature controlled if you need it, very good rates and roomy, I love having my stuff stored here and would recommend it to anybody needing a storage unit!
Earl Fastnacht
October 24, 2017
Very nice inside and out
Cheryl Kups
October 7, 2017
Staff was friendly, helpful and knowledgeable! The facility and unit is clean and easy to access.
Britany Duval
September 23, 2017
Regan Wachner
August 22, 2017
Lacy Blakeman
August 17, 2017
Great in door facility with temperature controlled units. However, a lot of the indoor units are in the second and third floors, which makes moving things in and out of storage difficult.
Teresa Gifford
June 11, 2017
Was very nice affordable and connects on a personal level (unit number F306)
Reiny Ostrander
June 9, 2017
Wow! Great experience! Very clean and accommodating. Staff was friendly, helpful, and top notch! Great experience overall!
Sidney Sorfonden
June 9, 2017
The customer service was awesome, it is clean, affordable, and overall a great place! I would recommend it to anyone!
Madison Mead
June 9, 2017
Had an absolutely wonderful experience! The business and storage unit was very clean and nice, and all of the staff was super accommodating; the customer service is the best of the best! I would highly recommend this storage service!
Emily Overhue
March 20, 2015
They people were very helpful when we were moving in there. The two guys that were working that day helped us unload the vehicle. They also waited after hours till we got there I would highly recommend staying here it's a clean facility and its nice to have your stuff stored in climate control also.
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